IT Insights by Julian Rouse

In the first part of this series, we explored the importance of checklists in cloud engineering, highlighting how they help ensure that no detail is overlooked. In the second part, we delved into automation, showing how streamlining tasks can lead to greater efficiency and consistency. Now, in this final installment, we'll discuss the unsung hero of any successful project: documentation. While it may seem mundane, effective documentation is what turns a good project into a great one, providing a lasting resource that ensures your work is understood, replicated, and maintained long after the final line of code is written. Why Documentation is Crucial Documentation is the backbone of any project, ensuring that critical information is preserved and easily accessible. It serves several vital purposes: Knowledge Transfer : Good documentation ensures that important knowledge doesn’t leave with a departing team member. It’s the key to seamless handovers, enabling new team members to get u...

As a cloud engineer and consultant, I recently completed a complex project: merging a Microsoft 365 tenant and a Google Workspace into an existing Microsoft 365 tenant. This task was crucial for my client, a company undergoing a merger that required unifying their digital environments. While the integration was successful, it wasn't without its hurdles—particularly with Single Sign-On (SSO) issues that arose post-migration. Project Overview The merger involved consolidating three different environments: An existing Microsoft 365 tenant that served as the primary platform. A separate Microsoft 365 tenant brought in through the merger. A Google Workspace , also part of the merger. The goal was to integrate all these systems seamlessly into the primary Microsoft 365 tenant, ensuring users could access their applications and data without disruption. Initial Steps and Planning Assessment and Strategy Development Current State Analysis : I started by assessing the current state of the I...